Video training resources are as invaluable for new staff as they are to re-emphasise the importance of conflict management training.
Frank Hanna has trained in excess of 600 mediators worldwide and has helped establish workplace conflict management programmes for private organisations and city offices. His professional background includes work as a television presenter in the 1980s, and his presence on training videos is professional and engaging. The content is a rich educational experience, giving mediators, workplace trainees and staff the very latest in dispute resolution training.
