This video describes the role of "the truth" in mediation. Believe it or not, the truth is not important to the process of mediation - that this is a difficult concept for many people to understand. Dr. Hanna elaborates by explaining that once you've discovered the truth and made it clear to all the parties in the room, the disclosure jeopardizes your neutrality - why? Because the parties about whom the truth may have shed a negative light will now whole heartedly believe your opinion will be squarely in the corner of their opposition.
